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Frustration as Stagecoach cancels Heswall and Irby buses

April 25, 2022 10:22 PM

Residents who rely on the 471 bus route between Liverpool and Heswall are increasingly frustrated by the unreliability of the service.

Lucy Johnson, who is the Liberal Democrat candidate for Heswall in the local elections, has voiced her concern about repeated timetable changes and cancelled services.

Lucy Johnson at Heswall Bus Station

Lucy Johnson at Heswall Bus Station

"This week, Stagecoach was supposed to be re-introducing a half-hourly direct service from Heswall to Liverpool, but on Monday they announced that several buses would not be running for at least the next fortnight because of 'driver shortage'.

"Merseytravel are still promoting the 471 and 472 service as a 'Quality Bus route', claiming that 'buses run every 10 minutes throughout Monday to Saturday daytimes', but that is just a joke," Lucy Johnson said.

"While Arriva still run a reliable service, Stagecoach is frequently leaving passengers stranded along their route, which runs via Irby. The modern hybrid electric buses with Wi-Fi have been taken off the route too.

"We are supposed to be helping the battle against climate change by tempting people to leave their cars at home and commute to work or go shopping by bus, but you need to be able to depend on frequent, reliable buses. And currently, Stagecoach is simply failing to deliver."

Quality Bus Network: https://www.merseytravel.gov.uk/customer-information/quality-bus-network/#:~:text=Some%20services%20on%20the%20bus%20network%20are%20part,use%20it%20on%20any%20bus%20on%20the%20route.

Stagecoach announcement: https://www.stagecoachbus.com/service-updates/serviceupdatesarticle?SituationId=ID-25/04/2022-10:51:20:354